FAQ
Online Shop
Can you deliver beer outside the uk mainland?
Can you deliver beer outside the uk mainland?
Our online shop is currently only available for deliveries within the UK mainland, or to the Channel Islands (please select Channel Islands option at checkout) but we hope to add international shipping in the future.
Read more about shipping and delivery.
What are your shipping costs and options?
What are your shipping costs and options?
The cost of shipping is calculated at the checkout and is dependant on the weight of your order and your delivery postcode – free delivery is also available.
We use a specialised glass bottle delivery service so expect delivery to take between 2 to 4 working days.
Read more about shipping and delivery.
What happens if I get a breakage?
What happens if I get a breakage?
Breakages are rare and will usually be returned to us before they arrive with you, but if you do receive a box with any broken or missing bottles, please handle with extreme care and send us an email right away at hello@nirvanabrewery.com and we’ll get that sorted for you. We’ll never charge you for broken or missing bottles!
Read more about our return and refund policy.
Can I return an order?
Can I return an order?
We hope that you’re going to love your beer, but if you decide you want to return it to us, we can accept returns within 14 days of you receiving the beer. Returns will need to be shipped to us using a glass safe option as we cannot be held responsible for any breakages occurring during shipping. We will not cover the cost of returning beers to us.
Read more about our return and refund policy.
The Brewery
When is your taproom open?
When is your taproom open?
Our taproom is currently open for special events only, keep an eye on our Nirvana Facebook page and other social media where we'll announce everything!
Do you do brewery tours?
Do you do brewery tours?
We do occasional brewery tours, so make sure you follow us on our Nirvana Facebook page and other social media where we announce them. Or, you can sign up to our mailing list to hear about brewery tours, discount codes and other news from the brewery!
Can i stop by the brewery and buy your beers?
Can i stop by the brewery and buy your beers?
Yes, you can buy beers from the brewery during our opening hours! We love to meet our customers. Please do give us a call or email ahead of coming down to check we are able to receive visitors.
